Some events may have an Action Plan step as part of the Event Workflow.
As part of this step you can create new actions or link to existing actions as required.
Once you have created your Action Plan, you need to mark this step as Completed, otherwise the step will still flag as Pending or Overdue and the rest of the event steps may not trigger.
To mark this step as Complete, click into the Action Plan step from the event workflow.
Click Complete action plan step at the top of the screen.
The step on the event workflow will now mark as Complete.