Some events may be classed as confidential within your organisation, for example Whistle Blowing.
When an event is being reported in Radar Healthcare there may be an option for the event to be flagged as confidential.
If an event is flagged confidential, it will bypass the normal channels of event investigation/review and be escalated to the relevant individuals with permission to view/manage confidential events.
If you are unsure whether the event you are raising is confidential, please speak to your System Administrator to confirm.
Only those users with the relevant permissions can view and update confidential events.
If you do not see the option to mark and event as Confidential, then you have not been given permission to create confidential events. If this is the case, please contact your System Administrator who will be able to grant the relevant permission if required.
If you are a System Administrator, you have confirmed that the relevant permissions have definitely been activated and the Confidential event option is still not appearing, this may be due to the feature not being enabled in your system. In such cases, please contact Radar Healthcare Support who can activate the feature for you.