If you need to import a large number of actions in one go, this can be achieved using the Import Action Plan function. 

This article provides the following information:

How to Import Actions

1. Go to your Administration dashboard > Import action plan

2. Select the Location that the actions are associated with - you can only upload actions for a single location at a time. 

3. Next click on the Download Excel template link, to download a copy of the spreadsheet that you will use to import your actions. 

This template contains a single line of demo data to guide you in how to enter your information. Delete this and replace with your action details:

4. Enter your Action information as follows:

Enter the details of what the action is, what needs to be done.
Who the action needs to be assigned to - the email address entered here must match the user's Radar Healthcare email address
Due date*
When will the action be due - the date format must be dd/mm/yyyy
Low, Medium or High
You can choose to tag actions if required (this is not mandatory). Simply enter the tag you would like to use, if this matches a tag already in Radar Healthcare, it will use this tag, if it does not match a tag already in Radar Healthcare, a new tag will be created. IF you want to have more than one tag against an action, simply separate the actions using the ~ symbol. For example, if we wanted to tag and action with both "CQC" and "Policies" we would enter CQC~Policies

*Required Information to import your actions

Please see an example of a completed spreadsheet below:

5. Once you have completed the spreadsheet, in Radar Healthcare, click Select Excel file and select your completed template spreadsheet:

6. Click Preview action plan to move to the next step in the upload process.

At this point none of the actions have been uploaded. The actions will not be uploaded until you have previewed the data and corrected any errors in the upload spreadsheet. If there are any issues with your spreadsheet go to Errors in Your Upload Spreadsheet at the bottom of this article for assistance.

If your upload has no errors, you will see a preview of the actions as they will appear in Radar Healthcare:

7. If you are happy to proceed, click Import action plan at the top of the page.

You will now see a confirmation the actions have been successfully imported. From here you can either choose to view the action plans or import further action plans e.g. for a different Location.

These actions will now be appearing on the Radar Healthcare Action Plan.

Errors in Your Upload Spreadsheet

If you have any errors in your import, they will be highlighted to you on the Preview screen - for example in the screenshot below we have tried to assign two actions to a user that does not exist in Radar Healthcare:

Common Errors Include:

Error MessageIssue/Resolution
The assignee "admin@example.com" does not exist in Radar Healthcare There is no User in your Radar Healthcare system with this email address so that action cannot be assigned correctly. Either create the User in Radar Healthcare or check that the email address is correct.
A server error occurred: Specified cast is not valid
An invalid Due Date has been entered e.g. 30/02/2021 OR 31/06/2021. Update the Due Date to a valid date.
Missing due date
There is an action with no Due Date entered. Add a valid Due Date.
Missing assignee
There is an action with no email address to assign to. Add a valid User email.
Missing priority
There is an action with no priority. Add a priority - High, Medium or Low.
Missing description
There is an action with no description. Add a Description to advise what the action is for.

To correct the errors, return to your spreadsheet and enter the correct details, e.g. replace the incorrect email address with a user who is in Radar Healthcare

From the Action plan import screen, click back to the Details section to reupload the corrected spreadsheet and progress to the Preview stage: