Select Risk Register on the side menu.



Here you are provided with an overview of all the existing risks in your register.  To get started select Create New Risk.


There are 5 steps to create a new risk:


Steps 1-3 are completed by the user creating the new risk.

1. Details

2. Scope (N.B. this option is only visible if your system uses the Enhanced Risk Register) 

3. Current Score

Steps 4-5 are completed by the user responsible for the risk (this does not have to be the same user creating the risk).

4. Review

5. Target Score



1. Details

Here you can enter key information about this risk. 

  1. Category - Select from a predefined list of Risk Categories. These are created by system Administrators. Click here to find out how to create and amend Risk Categories. 
  2. Description - This is a mandatory free-text box to enter the key details of the risk and provide context for others to view at a later date.
  3. Impact - This is an optional free-text box to explain the likely impact this risk will have.
  4. Supporting documents - Select Upload should you wish to add any associated documents to this risk.
  5. Person responsible - Chose the individual responsible for this risk. This will have defaulted to the user who is responsible for the Category you have selected, as set by the system Administrators, so if you are unsure who should be responsible, leave the name as it has defaulted. 
  6. Notify responsible person - Select this option if you wish to email the person selected above to be notified of their responsibly for this risk.

When you are happy with your information select Next to continue.


2. Scope

This option will only appear if your system uses the Enhanced Risk Register. 


Use the drop-down option to select whether this risk applies to the Organisation, or a particular Region or Location.


When selecting Region or Location you will need to select the particular Region or Location in question.  These are created by your system Administration.  


The scope selected will also help determine who can see the risks, i.e. if a user has permission for their given location, they may be able to see all risks for their location, but not any risks for other locations.


Select Next to continue.


3. Current Score

Select the most relevant Consequence and Likelihood for this risk within the Risk Matrix. The Risk Matrix options may differ depending on your system configuration.

If you are NOT the person responsible for managing this risk, you have now completed all the relevant steps to create a new risk. Click Create Risk at the bottom of the page.



If you ARE the person responsible for the risk, Click Next to complete two additional steps: 4. Review and 5. Target.


The person responsible for the risk is set at Step 1 in the risk Details.


4. Review

Select the Next review date - this is when the risk needs to be reassessed and reviewed/updated

Set the Pending Period - this is the period of time prior to the next due date that the risk will show as Pending in the responsible person's dashboard tasks 


Choose the Risk Appetite and Response.  These default to Not Applicable but can be easily change.

Risk Appetite - The risk appetite is “the amount and type of risk that an organisation is prepared to pursue, retain or take"(ISO 31000).


Response - What is your primary method of handling this risk?

  • Transfer - Transfer the risk to a 3rd party, e.g. an insurance company
  • Tolerate - Accept that you will need to take this risk
  • Treat - Put action in place to mitigate the risk
  • Terminate - put plans in place to remove the risk altogether
  • Take the Opportunity - Some risks may present a positive opportunity that you can take advantage of by

5. Target Score


Set the target score for this risk by selecting the desired Consequence and Likelihood in the Risk Matrix. The Matrix options may differ depending on your system configuration.


When a risk is reviewed, the target score can be compared to the current score to determine if you are successfully managing/reducing the risk.


To complete the risk creation process, please select Create risk at the end of the Target page.


Once complete you'll be brought to the summary page for this particular risk.  Here you can:



To return to the Risk Register, and view all your risks together, select the option in the side panel or choose Risk register on the bread-crumb trail at the top left of the page.