Radar Healthcare Support
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Knowledge base
My Radar Healthcare
Passwords and Logging In
6
I don’t know my email address
Forgotten passwords: How to reset or request a new password
I’m struggling with the “I’m not a robot” Captcha
Change an existing password
How do I log out of Radar Healthcare?
View all 6
Navigating Radar Healthcare
6
Video Guide - Navigating the Dashboard
My Dashboard
Applying Filters
Sorting Columns into Ascending/Descending Order
The Status Bar
View all 6
My Notices
4
Video Guide - Viewing and Confirming a Notice
Viewing New and Outstanding Notices
Confirming a Notice
How to Archive a Notice
The Risk Register
13
Viewing The Risk Register and Individual Risks
Adding a New Risk
Reviewing and Rescoring a Risk
Editing the Risk Details
Adding an Update to a Risk
View all 13
Workforce Compliance
12
Video Guide - Viewing and Completing My Compliance Requirements
My Radar Healthcare - My Compliance Status
My Radar Healthcare - Viewing My Compliance Record
My Radar Healthcare - Completing My Compliance Requirements
Viewing Compliance History and Past Submissions
View all 12
Performing Audits
14
Video Guide: Performing an Audit Step 1 - Answering the Audit Questions
Video Guide: Performing an Audit Step 2 - Creating an Action Plan
Video Guide: Performing an Audit Step 3 - Authorising the Audit
Performing an Audit - Step 1: Answering Audit Questions
Performing an Audit - Step 2: Creating an Action Plan
View all 14
Reporting Events
20
Video Guide: Reporting an Event
Reporting an Event
Actioning a Recorded Event
Setting your Out of Office
Closing the Event Action Plan Step
View all 20
Actions and The Action Plan
8
Viewing My Outstanding Actions
Creating a New Action
Updating an Action
Viewing all Actions
Abandoning an Action
View all 8
Documents
2
Viewing Documents
Searching and Filtering on Documents
Scheduled Tasks
1
Completing a Scheduled Task
Using the Radar Healthcare Audit App
6
What is the Radar Healthcare Audit App?
Downloading the Radar Healthcare Audit App to your Mobile Phone/Device
Logging in to the Radar Healthcare Audit App
Downloading an Audit on the Radar Healthcare App
Completing an Audit from the Radar Healthcare App
View all 6
FAQs
15
Does my password need to be a set format, e.g. 1 capital, special character etc.?
How long is my initial login email valid for?
Does Radar Healthcare have a ‘time out’ period, if someone leaves it unused for a period of time?
What browsers are supported?
How do I see my employees listed with their current compliance status?
View all 15
Reporting and Data Analysis
Analytics Dashboard and Pulse
18
What is Radar Healthcare Analytics?
What is Pulse?
Video Guide: An Introduction to the Analytics Dashboard
Using the Analytics Dashboard Filters
Video Guide: Setting Automatic Alerts via Radar Healthcare Pulse
View all 18
Report Builder
10
Video Guide: Exploring the Report Builder
Building a Report and Setting Report Criteria in Report Builder
Adding Additional Columns to Event Reports in Report Builder
Adding Additional Columns to Audit Reports in Report Builder
Adding Additional Columns to Workforce Compliance Reports in Report Builder
View all 10
Analysis Reports
3
Running the Workforce Compliance Matrix Report
Radar Healthcare Webinar: The Workforce Compliance Matrix Report
Event Trend Analysis Report
Managing Radar Healthcare
User Management
7
Setting Permissions in Access Control
Adding a New User
View, Edit and Create New User Roles
Viewing and Editing Users
Activating Users
View all 7
Document Management
17
Document Permissions Overview
Viewing Document Details as an Admin User
Document Cycle
Upload a New Document
Approving a Document
View all 17
Notice Administration
4
Archiving a Notice from Notice Admin
Create a New Notice
Viewing all Notices
Sending a Notice Reminder
Scheduled Tasks
5
Creating a New Scheduled Task
Viewing Scheduled Tasks
Editing a Scheduled Task
Archive Scheduled Tasks
Reassigning a Scheduled Task
Audit Administration
18
Viewing the Audit Schedule
Schedule an Audit
Edit the Due Date, Auditor and Authoriser for a Scheduled Audit
Delete a Scheduled Audit
Re-Assign the Auditor or Authoriser for an Audit In Progress
View all 18
Event Administration
13
Custom Lists in Events
Setting a User's Out of Office
Persons Involved
Event Permissions Overview
Enabling Confidential Events
View all 13
The Risk Matrix and Risk Register
8
Add a Risk Register Category
Edit a Risk Register Category
Delete a Risk Register Category
Viewing the Risk Matrix
Creating a New Risk Matrix Consequence or Likelihood Category
View all 8
Workforce Compliance Administration
7
Assigning a Compliance Requirement
Viewing and Removing a Compliance Requirement Assignment
Creating a New Compliance Requirement - Step 1: The Permission Rule Set
Creating a New Compliance Requirement - Step 2: The Requirement Type
Viewing, Editing and Deleting Permission Rule Sets
View all 7
System Administration
6
Regions
Locations
Departments
Bulk Assignment
Email Client
View all 6
Using the Radar Healthcare Support Portal
2
Log and Track Your Support Tickets
View Releases and Submit Feature Requests via Forums
Form Editor
17
Video Guide: Exploring the Form Editor Build Screen
Video Guide: Building a Form
Updating a Form
Video Guide: Setting Form Validations (E.g. Making Fields Mandatory)
Video Guide: Setting Form Logic (Revealing fields based on a previous question answer)
View all 17
Enhanced Custom Lists
3
An Introduction to Enhanced Custom Lists
Enhanced Custom Lists: Creating, Populating and Editing
Adding an Enhanced Custom List on Form Editor
The Audit Log
2
The Audit Log
Filtering on the Audit Log
Release Updates
4
Release Notes 20/01/2021
Radar Healthcare Webinars - On Demand
Release Notes 26/05/2021
Release Notes 09/06/2021
Radar WIKI - Internal Radar Articles
Internal Training
0
Customer examples (great ideas, examples of usage and metrics)
0
Archive
Risk Management
0
Help Desk Software
by Freshdesk Support Desk